SuppleTrack
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Privacy Policy

Last updated: 28 November 2025

1. Introduction

This Privacy Policy explains how SuppleTrack ("we", "us", "the App") collects and uses data when you use our supplement-tracking application. We collect only the information needed to provide core functionality, maintain stability, and improve the overall user experience.

2. Data Controller

SuppleTrack

United Kingdom

Email: help@suppletrack.app

3. Data We Collect and How We Use It

A. Identifiers

Collected through Mixpanel and Superwall:

  • User ID
  • Device ID

Used for:

  • Analytics
  • Subscription management
  • Ensuring proper app functionality

B. Usage Data

Collected through Mixpanel:

  • Product interaction events
  • General usage patterns

Used for:

  • Understanding how users interact with the app
  • Improving features and user experience

C. Diagnostics

Collected through Sentry:

  • Crash reports
  • Performance metrics

Used for:

  • Identifying technical issues
  • Improving app stability and performance

4. Third-Party Service Providers

We use trusted third-party processors to support analytics, diagnostics, and subscription features:

Mixpanel

Analytics on how the app is used.

Sentry

Crash reporting and performance diagnostics.

Superwall

Subscription management and status verification.

These providers process data on our behalf under their own privacy and security terms.

5. Legal Basis (UK/EU GDPR)

For users in the UK or EU, data is processed on the basis of Legitimate Interests, which include:

  • Ensuring the app works correctly
  • Identifying and resolving errors
  • Analysing usage patterns to improve the product
  • Managing in-app subscriptions

6. Data Retention

Analytics identifiers, diagnostics, and usage data are retained only as long as necessary for the purposes listed above, following the default retention timelines set by Mixpanel, Sentry, and Superwall, unless deletion is requested.

7. Your Rights

If you are located in the UK or EU, you may request:

  • Access to data associated with your device/application
  • Deletion of analytics identifiers
  • Restriction or objection to processing

To submit a request, contact: help@suppletrack.app

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted here, and the "Last updated" date will reflect the latest version.

9. Contact

For any questions regarding this Privacy Policy, you can reach us at:

📧 help@suppletrack.app

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